Archive for the 'News & Updates' Category

Wildfire to Rock Out at SXSW this Week

Image SXSW logoWildfire is going to the South by Southwest (SXSW) Music and Media Conference and Festival! And we won’t just be eating famous Austin barbecue and meeting new folks from all over the country (although we do hope there will be a lot of that). We’re going to be competing for the ultimate honor of winning the Micosoft Bizspark Accelerator competition to take home the prize of the 2010 Most Innovative Web Technology! Victoria, Alain, and Curtis will be at the conference, so if you want to meet them there to finally see their pretty mugs in person, send over an email to any one of them at [their firstname][at]wildfireapp[dot]com.

Wildfire was chosen as one of the 32 finalists to battle it out on stage during the 2 day Bizspark Accelerator contest. We will be demonstrating our product among a group of some of the most innovative minds and teams in technology today. Needless to say, we are so excited. On Day 2, the judges will have narrowed the selections down to the top 12 companies, and at the end of another day of pitching and demos, the winner will be announced. (Cross your fingers for us!) If you want to tune in on the action, the entire competition will be streamed live through the Accelerator site at SXSW.com, here! The rest of the team will certainly be keeping up with us from the office.

Our CEO Victoria will also be sitting on a panel, talking about Experimental Design and User Interfaces, so if you are at the conference, stop by there and say hey afterwards!

NEW: Multiple ‘Become a Fan’ Feature

We have added a great new feature to the Wildfire Social Media Marketing platform that we wanted to share with you:

Feature Overview

With our White Label solution, promotions that are created can now require that a user become a fan of multiple Facebook fan pages before being able to enter in a promotion!  Our application is the only brand marketing application on Facebook that provides the ability to mandate that users become a fan of multiple Facebook Fan Pages within one promotion. This feature is ideal for any campaigns that have co-branding between different promotion administrators or those involving a company brand as endorsed by a  celebrity, athlete, or another brand.  For example, the Phoenix Suns and Right Guard are using this feature with their current quiz and sweepstakes promotion. See it here through March 15!


The Right Guard and Phoenix Suns co-branded campaign is a sweepstakes to win a trip to see the basketball team play.


Screenshot of Phoenix Suns RIght Guard Sweepstakes

When a user is attempting to enter the sweepstakes, the entry form page clearly stipulates that users must become fans of both Right Guard and The Phoenix Suns in order to be eligible to enter.


As a user clicks to enter the Sweepstakes, he is shown the two Fan page buttons, and told he has to be a fan of each page in order to be eligible.


Screenshot of Fan mandate

Additionally, when white label promotions are configured to mandate Fan Page sign-up, the feature works like a gatekeeper, locking the user out of official entry to the promotion unless they are confirmed by the tool to be a fan of the Facebook page in question. Below, we can see the reminder screen barring the user from entering the Phoenix Suns Right Guard Sweepstakes, telling the user that he “need[s] to be a fan” to be eligible to win.”


Even if the user attempts to enter the sweepstakes without first being a fan of each page, his entry form is not processed and he is displayed a screen which reminds him that he must first be a fan of each Facebook fan page to enter.


Our application provides a more seamless user experience when it comes to acquiring Facebook fans. We display the ‘Become a Fan’ feature naturally into the user flow whereas most other apps force consumers to become a fan of their page before the user can even access the application to see what becoming a fan would offer them. In this way, the barrier to access and engage with our campaigns is much lower than with other apps that force users to become fans upfront.

There is no limit on the amount of Fan Pages that can now be added at one time, so co-branding and reaping all the fan base benefits has never been easier!

Navigating the new Facebook Promotions Guidelines

img-newpromoguidelinesAs you may have heard, Facebook recently changed their Promotions Guidelines. We’ve received a lot of questions about this new guidelines so we wanted to highlight what we consider to be the most important aspects. The good news is that the new Facebook Promotions Guidelines do not stop any company, big or small, from using promotions (i.e. contests and sweepstakes) to grow their fan base and to make their fan page more engaging. The Wildfire team has been working hard over the past couple of weeks to adapt our platform so that companies can get the optimal results from their promotions in Facebook while still adhering to Facebook’s new guidelines. Any business or agency that uses our platform can be sure that their promotion is compliant with the Facebook Promotion Guidelines. Here are some ‘highlights’ of the new guidelines and the changes we’ve made:

Publicizing vs. Administering

The big distinction that Facebook makes in their new policy is between ‘publicizing‘ and ‘administering‘ a promotion on Facebook. ‘Publicizing‘ a promotion means that you promote, advertise or reference a promotion in Facebook, but you do not collect entries or draw or notify winners in Facebook. ‘Administering‘ a promotion means you both publicize it, collect entries and draw/notify winners in Facebook.

Publicizing a Promo DOES NOT REQUIRE Facebook Approval

All companies/organizations can ‘publicize’ promotions in Facebook without needing any special permission. Wildfire provides you with the ultimate solution for doing this – using our application you can easily create a promotion that displays on your Facebook fan page, you can require entrants to become a fan to access your promotion and you can spread the word by enabling entrants to publish newsfeeds. We also enable you to easily collect entries, draw winners and notify entrants, but this all happens outside of Facebook so that you do not need to seek special permission from Facebook. As always, our solution enables you to have a promotion up and running in Facebook within minutes.

Administering a Promo REQUIRES Facebook Approval

For those companies wishing to both ‘publicize’ AND ‘adminster’ their promotion in Facebook, it is now necessary to check in with your Facebook sales rep to get approval and to have your rules reviewed. Wildfire can manage this process on your behalf and if you do not have a Facebook sales rep we can help you to get one. Just drop us a line at sales@wildfireapp.com or give us a call at 1-888-274-0929 and we’ll help you through this process. Please note that eligibility for a Facebook sales rep does depend on your level of spending on Facebook advertising so not all companies will be eligible to get a rep. We recommend that smaller companies use our solution to publicize their promotion in Facebook and administer it outside of Facebook, thus avoiding the need to get permission from a Facebook sales rep.

Promos Can Only Be Run Through a Facebook App (like Wildfire)

Another important change is that companies can no longer administer a promotion in Facebook without using an application, such as that provided by Wildfire. In the past many companies have run promotions by telling entrants to post a comment on the company’s fan page wall, upload a photo to the company’s Facebook album or click the ‘become a fan’ button to enter. Such promotions are no longer allowed and must be run using an application. Wildfire’s contests and sweepstakes application which enables entrants to submit photos/videos/text, vote, complete an entry form, invite friends and collect entries provides a compliant way for companies to run a variety of different promotions.

Special Facebook Restrictions

Certain promotions can no longer be publicized or administered in Facebook; these include:

  • promotions that are open to under 18 year olds (Wildfire’s promotions platform automatically excludes under 18 years olds if you’re running your promotion in Facebook)
  • promotions that are open to citizens of Belgium, Norway, Sweden or India or countries that are embargoed by the US (Wildfire’s promotions platform automatically excludes these nations)
  • promotions that promote: gambling, tobacco, dairy, firearms, prescription drugs, or gasoline (Wildfire’s promotions platform automatically reminds companies of this restriction)
  • promotions that offer any of the following prizes: alcohol, tobacco, dairy, firearms of prescription drugs (Wildfire’s promotions platform automatically reminds companies of this restriction)
  • sweepstakes that condition entry upon the purchase of a product, completion of a lengthy task or other form of consideration

Special Language Required

Facebook’s new guidelines require that you include certain language on your entry form that makes clear to entrants that the promotion is not sponsored or endorsed by Facebook. Wildfire promotions platform automatically includes this language for you.

Facebook Promo Guidelines only apply to Sweepstakes & Contests

Facebook’s Promotions policy only applies to sweepstakes and contests. The other formats that we offer (i.e. coupons, quizzes, virtual gifts, giveaways, ‘top favorites’, trivia and sign-up forms) are not affected by Facebook’s Promotions policy and nor, of course, are our solutions for Twitter and websites.

If you have any questions about the Facebook Promotions Guidelines or the changes we have made to our platform so that you can easily comply with the new changes, please dont hesitate to contact us at info@wildfireapp.com or call 1-888-274-0929.

NOMINATE WILDFIRE: ‘The Crunchies’ Awards!

Nominations for the 2009 Crunchies Awards are now open and we’d be super grateful if you’d consider nominating Wildfire for the “Best Bootstrapped StartUp” category. The Crunchies are described as the ‘Oscars’ for the tech world and are hosted annually by TechCrunch, Gigaom and Venture Beat. If you think Wildfire is worthy of being included among the best bootstrapped companies of 2009, please click on the link below to nominate us. Thanks, in advance, for your support!

Nominate us here: http://bit.ly/1KcIFs

NEW PRODUCT LAUNCH: Sweepstakes for Twitter

img-twitterWe were very excited to recently launch our first marketing product for Twitter! Our Twitter sweepstakes solution provides an easy, powerful way to build your Twitter followers and spread the word via Twitter and the best part is that you can have your sweepstakes up and running within minutes. You can also use our solution to simultaneously run a sweepstakes in Twitter, Facebook and on your website. Thanks to our integration with the Twitter API, consumers will automatically become your Twitter follower when they enter your sweepstakes (though you can enable them to ‘opt-out’) and they can also automatically tweet their followers to increase their changes of winning. To reward for creativity and influence, entrants will only increase their chances of winning based on how many of their followers engage with the sweepstakes (not simply on whether or not they choose to tweet about the campaign). Many sweepstakes currently being run on Twitter (e.g. ‘retweet this message to go into the draw to win…”) lack legitimacy because they do not provide a way for entrants to access the Official Rules or provide their contact information (e.g. email address or mailing address) and nor do they provide a way for the company to easily and accurately randomly draw the winners. Our technology provides company with an easy way to run legitimate sweepstakes while also providing the added benefit of building companies’ Twitter followers and spreading the word about their brand.

Read more about our product launch on TechCrunch

NEW: Partnership with Email Software Campaign Monitor

img-campaignmonitorWe’re excited to announce a partnership with Campaign Monitor, a leading provider of email marketing software (read integration tutorial). We received a lot of feedback from our customers that they would love to have an automated way to transfer the leads they collect via their Wildfire campaigns to a third party email software. To service this need we’ve partnered with the great team at Campaign Monitor, who arguably provide one of the best email software solutions in the world. Now you can take your campaign leads from your Wildfire account and automatically sync them to your Campaign Monitor account; thus combining the best of both worlds – the power of Wildfire to grow your email subscriber base and the beauty and simplicity of Campaign Monitor to communicate with this base. The setup process is very easy and takes just a few minutes. For more information on how to get started please read our tutorial.

NEW: Quizzes for Facebook Fan Pages & Facebook Connect

img-quizzesWe are excited to introduce a new, engaging promotion format: quizzes. No doubt you have seen quizzes showing up in your Facebook newsfeed; they can be highly engaging and viral because they allow for self-expression. While many of the quizzes that show up in the newsfeeds are trivial, when done right they can be both highly viral and highly relevant to brands. For example, if you’re a travel company you could run a quiz that tells users what kind of traveler they are and then present users with some suitable trip suggestions. If you’re a clothing retailer, a ‘what’s your style?’ quiz would be a fun way to spread the word about your company and present users with targeted clothing suggestions. Our quiz format is easy to use and enables you to create fully customized quizzes, upload custom graphics, custom newsfeeds, product information and more. We also enable you to combine quizzes with sweepstakes or coupons, which is a powerful way to create campaigns that are both highly viral (quizzes are a great way to encourage consumers to publish newsfeeds) and generate leads (via sweepstakes) or sales (via coupons). For example, you could run a quiz ‘what kind of bride are you?” and then direct people for the chance to win a dream honeymoon and/or a discount voucher for 20% off wedding invitations.

NEWS: Awesome New Office

img-newofficeWe’re excited to have moved into a new office! It’s nothing fancy but very functional – perfect for a lean start-up. If you’re ever in Palo Alto and feel like stopping by, our new office is located just around the corner from Facebook Headquarters (almost) at 3485 El Camino Real. We’d love to see you!

New Support Feature: Live Chat

img-livechatDo you need help setting up your Wildfire campaign? You can now reach us instantly from your Wildfire account.

Next time you log-in, check out the “Questions about Wildfire?” box in the lower right corner of your screen to chat with us in real-time! We’re happy to help you brainstorm campaign ideas, navigate the campaign set-up process or discuss any suggestions that you have for making our Campaign Builder better for you. We are ready to start chatting with you right now!

New Format: We’ve Combined the Viral Power of Voting and Sweepstakes

Gatorade's MJ Vote - Powered by WildfireGatorade is the first to use our latest and most powerful campaign format – a combination of voting and sweepstakes. This format will soon be available to everyone on our platform.

Different campaigns are viral for different reasons. Voting formats are often viral because they involve self-expression. Voters like to broadcast their opinion to their friends (in the case of Gatorade, for example, voters can express which moment in Michael Jordan’s career they think was the best) by publishing newsfeeds….which results in more people learning about the campaign….which leads to more newsfeeds being published.

Sweepstakes, on the other hand, are extremely powerful because they enable companies to gather information about their users (contact info, email address etc) and to encourage them to become fans of a company’s fan page and/or join a company’s newsletter. Sweepstakes that utilize our ’social’ prize format (see below) are also highly viral because they encourage entrants to invite their friends. A voting campaign combined with a sweepstakes (e.g. “Vote for your favorite Michael Jordan moment and then enter the sweepstakes for the chance to meet Michael Jordan”) offers the best of both worlds – a highly viral, newsfeed driven campaign plus a powerful way to generate leads and build fans.

By combining the viral strengths of these two campaign formats, we’ve created the most powerful Facebook marketing campaign format on the web.

Next Page »


About

We are a group of innovative developers, designers and marketers with a passion for creating a social media marketing platform that helps companies & agencies to engage the millions of social network users. Our platform allows you to easily grow and cultivate your fans & followers.

Wildfire Interactive, Inc.
3485 El Camino Real
Palo Alto, CA 94306
USA

Email: info@wildfireapp.com
Phone: +1 (888) 274-0929
Website: www.WildfireApp.com

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